Assistant Manager/ Manager (Business Readiness – Adoption and Engagement)


RMA Group
04 
Singapore

Job Description

Job Title: Assistant Manager/ Manager (Business Readiness – Adoption and Engagement)

Job Type: Temp 10 Months, Till 31st Dec 2021

Job Location: Pasir Panjang Road or assigned site island wide.

Key Skills: Microsoft Power point, Microsoft Excel, Experience in managing team level and hotline related work

Our Client:

Our client is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), our client develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Sensors & IoT, Digital Infrastructure, and Cybersecurity.

You will be part of the Covid-19 Taskforce Operations team setup to support the distribution of TraceTogether (TT) tokens to citizens across Singapore (making an impact on lives during this pandemic situation!)

What to Expect

  • Oversee the coordination and support networks built up with Safe Distancing
  • Ambassadors across various agencies involved in Tracetogether only Safe Entry (ToS)
  • Be the central helpdesk for Safe Distancing Ambassadors (SDAs) from all agencies on matters related to ToS implementation. This includes (non-exhaustive):

a) Troubleshooting inability to implement Token check-in and SafeEntry Gateway (Box and Apps)

b) Provision of Branch Codes

c) Confirmation on whether establishments should/should not be on ToS

  • Conduct and provide training for all SDAs, together with the team, to get them prepared to engage premises to be ToS-ready
  • Provide timely updates and inputs to policy team on Businesses engaged and ToS conversions
  • Adoption of ToS support equipment (e.g. SafeEntry Gateways) or SafeEntry Business apps

How to Succeed

  • Possess a tertiary education i.e. JC graduate/ Poly Diploma or equivalent.
  • Have good experience in working with Microsoft Power point.
  • Have good experience in working with Microsoft Excel and willing to learn the exact “search query” methods that need to be used.
  • Previous experience in managing team level and hotline related work would be an added asset
  • Good communication and relationship building skills
  • Resourceful and driven and able to thrive in a fast-paced environment

If interested, please share your updated CV in word format at [email protected] stating your salary expectations to take it forward.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Manisha Sharma

RMA Consultants Pte Ltd

EA License No. 93C4403

EA Regn. No. R1872602


 
Employer
RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08
417941
Singapore