Market Research Officer x 50 (Government Project)


RMA Consultants Pte Ltd
01 
Singapore

Category
Industry
Government
Job Start Date
9/17/2019
Manages Others
No
Experience Required
Yes
Security Clearance Required
Yes
Employment Type
Contractor
Work Schedule
Contractor
Travel
Some Travel

Job Description
Jobscope
  • Handle a large volume of outbound calls in a timely manner
  • Ensure high completion rate of survey for total calls made
  • Conduct personal visits to respondent’s (establishments) premises for completion of survey
  • Identify respondent’s needs, resolve complaints, and provide solutions
  • Perform data verification for cases completed
  • Attend to incoming calls routed from the inbound call team
  • Provide administrative support and perform ad-hoc duties
  • Perform shift work which includes working outside usual office hours and weekends
Requirement
  • Min. A Level 
  • Must have Customer Service, Call Centre, or Sales background
  • Possess good interpersonal and communication skills
  • Must be willing to assist with outdoor surveying if necessary
Working hours
  • 5 days work week : Monday - Friday 
  • 9.30 am - 6.30 pm
  • Should be open to working longer hours or weekends when necessary if KPIs are not met during the normal office hours
 
EA Licence No. 93C4403
EA Regn. No. R1547667
Job Requirements


Employer
RMA Consultants Pte Ltd
RMA Consultants
8 Kaki Bukit Avenue 1 #05-05/06/07/08
417941
Singapore