Job title: Operations Manager (Deployment and Reporting) - Contract
Job type: Temp 10 months till 31st Dec 2021
Job Location: Pasir Panjang Road or assigned site island wide.
Key Skills: Experience in implementation of Lean Six Sigma, Competent in process engineering review.
Our Client:
Our client is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), our client develops the Singapore Government's capabilities in Data Science & Artificial Intelligence, Application Development, Sensors & IoT, Digital Infrastructure, and Cybersecurity.
You will be part of the Covid-19 Taskforce Operations team setup to support the distribution of TraceTogether (TT) tokens to citizens across Singapore (making an impact on lives during this pandemic situation!)
What to Expect
- Monitor the production rate and supply of the Tokens/gateway from both manufacturers;
- Coordinate the delivery and distribution of the Tokens/gateway between the manufacturers, logistics company and distribution centres
- Set up and execute an inspection plan to receive the Tokens/gateway and ensure that the quantities are delivered according to delivery orders at various sites and according to the quality specified;
- Set up a return process to receive and review Tokens/gateway returned (determined if it is a manufacturer’s defect or defect caused by user), train distribution centres on the execution and manage return process;
- Identify the Pods, differentiate which is the source of manufacturer and negotiate with manufacturer on the Return Material Authorisation (RMA) process. (Engineering knowledge is required);
- Review the return rate, manage quality at source and trigger relevant escalation at various levels with manufacturers;
- Recommend to Director, disposition of return material (scrap or rework; replace, bill or write off) based on technical and commercial assessment; and Follow up commercially on the RMA process to recover from manufacturer accordingly based on disposition.
- Timely updates of supply and demand, using templates given.
How to Succeed
- General Diploma / bachelor’s degree.
- At least 2-5 years of experience working in similar industry running operations. Scope of manufacturing operations include the running of;
a. Surface Mount Technology (SMT) operations
b. Backend Assembly
c. Quality Assurance
d. Quality Control
e. Logistics and Warehousing
f. Process Engineering
Required Skills:
- Familiar with use of MS Office.
- Experience in implementation of Lean Six Sigma.
- Competent in process engineering review.
- Competent in planning and problem solving.
- Able to work independently and contribute as a team player.
- Demonstrate good judgment while under pressure.
- Able to work with sense of urgency while paying attention to detail.
- Possess good communication and interpersonal skills.
If interested, please share your updated CV in word format at [email protected] stating your salary expectations to take it forward.
To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl
Manisha Sharma
RMA Consultants Pte Ltd
EA License No. 93C4403
EA Regn. No. R1872602