Project Officer IT


RMA Consultants Pte Ltd
8 Kaki Bukit Avenue 1 #05-05/06/07/08
01  417941
Singapore

Industry
Government
Experience Required
Yes
Security Clearance Required
Yes
Employment Type
Employee

Job Description
  • Provide day to day operational support including, but not limited, to break fixes, change implementations, service requests to cater to the business operating needs
    • Code development may be involved
    • Testing, investigating and resolving technical issues
    • Responding to queries and guide users on the usage of the systems and liaising with system owners and support team from vendors
    • Creating, maintaining and managing the relevant documentation/knowledge base/records in the system and processes related to IT services
    • Perform project management and procurement tasks
    • Ensure timely ticket resolution of incidents and service requests according to SLA and ensure proper communication to users on ticket resolution and root cause
    • Liaising with users and IT team to manage changes on IT services
 Requirements:
 

·         Diploma or University Degree holder in Information Technology or equivalent discipline 

·         Minimum 3 years of relevant working experience 

·         Experience in coding, debugging and problem-solving skills in C#, HTML5, Java, CSS, JavaScript

·         Microsoft Office Visual Basic for Applications (VBA) macro scripting skills and programming experience in OutSystems is desirable

·         Flexibility and willingness to learn new technologies as needed

·         Possess systems analysis and solution design skills 

·         Highly organized and able to manage multiple projects or tasks        

·         Preferably have experience in building web/mobile applications on OutSystems Low Code Platform, MS Dynamics 365, SharePoint

·         Familiarity with JIRA and Confluence tools is preferred

·         Experience in an agile software development environment is a good-to-have too

 

Thanks & Best Regards

Deepti Kumari

Consultant, Search Services

RMA Consultants Pte Ltd

EA Licence Number. 93C4403

EA Regn. Number. R1875237

 
 
 
 
Employer
RMA Consultants Pte Ltd
RMA Consultants
8 Kaki Bukit Avenue 1 #05-05/06/07/08
417941
Singapore