• To provide global end-user support on Coupa Expense as part of Expense Centre-of-Excellence (CoE) based in Singapore.
• To manage Coupa system support, feature enhancements, problem investigations and best-practice sharing with other locations.
• To perform data analytics for maverick claims and leverage on system tools to detect duplicate claims.
• To track and report BAU operational and performance metrics
• Degree or Diploma in any discipline
• Minimum 1 year of relevant working experience
• Perform data analytics to detect maverick and duplicate claims
• BAU operational and performance metrics tracking and reporting
• Sound knowledge in information technology literacy and applications and change management
• Experience in data analytics and data reporting and visualization tools such as Tableau
• Familiar with procurement software SAP, Oracle, Ariba is advantage
• Good understanding of procurement operations and staff claims process.
• Excellent communication and inter-personal skills.