ICT Infrastructure and Data Centre Operations

RMA Group

Job Start Date
Job End Date
Experience Required
Degree Required
From $7,000.00 To $8,500.00
Per Month
Employment Type
Work Schedule

Job Description
Job Title: ICT Infrastructure and Data Centre Operations
Job Type: Contract – 3 Years
Job Location: Maxwell Road, Singapore

Job Description:
• Implement projects within their emplaced practice to ensure service delivery and support to meet the intended availability, continuity and capacity requirements;
• Translate business requirement into infrastructure design;
• Work with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs;
• Ensure compliance to Government’s IM8 policies and ICT policies and Standard Operating Procedures (SOPs);
• Manage Infrastructure projects.
• ICT Infrastructure
o Manage infrastructure services to support application systems environments;
o Manage system architecture, resource planning, infrastructure performance and system hosting environment from server hardware till OS layer (including virtualization technology and storage) in support of new applications;
o Main infrastructure single-point-of-contact for all new application system initiatives and to support/assist in application architecture design, integration and acceptance and infrastructure performance testing;
• Operations
o Oversee the day-to-day operations of ICT infrastructure components which comprise servers, hosting, network infrastructure, end-user computing and data centre operations;
o Overall responsible for hardware, software and subscription maintenance contracts for infrastructure and data centre operations;
o Manage the procurement and leasing of end-user computing requirements;
o Plan and work with the appointed Agency Facilities Management contractors and awarded ICT contractors to implement and deploy infrastructure projects and end-user computing devices to end-users;

Job Requirements
Professional Qualifications:
• Tertiary Education in relevant fields
• Information Technology Infrastructure Library (ITIL) certification or equivalent IT Service Management certification is an added advantage;
• Certification in CompTIA Network will be an added advantage;
• Certification in DevSecOps will be an added advantage;
• Certification in AWS Cloud Practitioner will be an added advantage; and
• Any other relevant professional certifications

Skill Set and Experience:
• At least 3 years of hands-on experience in managing ICT infrastructure (server and network), end-user computing and data centre operations;
• Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges;
• Ability to analyse and identify comprehensive solutions considering all functional implications while developing a workable solution;
• Results and customer oriented;
• Team player with organization and people handling skills; and
• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders
• Knowledge and experience in the following:
o Client Operating Systems (e.g. Windows 10 Family)
o Web Browser (e.g. Microsoft Edge 98.x, Google Chrome 94.x)
o Document Exchange (e.g. MS Office, MS Visio, MS Project, Adobe Reader, WinZip, 7-Zip)
o Email, Calendar, Tasks (Email Client) (e.g. MS Outlook, S/MIME
o Instant Messaging (e.g. Skype for Business)
o Video Conferencing (e.g. Cisco WebEx, Zoom, Teams)
o Word macro
o Application Servers (Microsoft Windows Servers 2016, 2019)
o Directory Service (e.g. Active Directory)
o VMWare ESXI 7.0.1
o Veritas Backup Exec
o Network architecture and topology
o Symantec Endpoint Protection
o CyberArk Privileged Access Management
o Palo Alto firewall
o Checkpoint firewall
o SIEM tools
• Knowledge of Singapore Government procurement and ICT governance processes will be an added advantage;
• Knowledge of the Government IM8 policies will be an added advantage;
• Experience in DevSecOps environment will be an added advantage;
• Experience in crafting end-user/infrastructure policies and standard operating procedures will be an added advantage;
• Experience in AWS cloud setup and implementation will be an added advantage; and
• Any other relevant working experiences.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at mounika@rmagroup.com.sg or Nadiah at Nadiah@rmagroup.com.sg
To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Nadiah Nasir
EA Licence No. 93C4403
EA Regn. No. R1547667
RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08