Senior Manager/Manager, Business Services

RMA Group


Job Description

Job Title: Senior Manager/Manager, Business Services

Job Type: 1-2 years contract

Location: East Singapore

Key Skills: Grants, Operations or Project Management

Our client:

It is a statutory board under the Ministry of Education (MOE). It enables individuals to learn for life, pursue skills mastery and develop fulfilling careers, for a future-ready Singapore

Job Scope:

Reporting to the Assistant Director / Principal Manager, the successful candidate will be responsible for reviewing and developing business processes to support new programmes, augment operational efficiency and improve service delivery in funding administration.


  • Design, develop and implement effective operational processes relating to funding administration
  • Implement business process re-engineering and digitisation initiatives
  • Coordinate with business technology to implement system enhancements and support system development projects
  • Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans
  • Build and continuously strengthen processes and operational policies to achieve high service standards
  • Work on large datasets to perform data extraction, collation, tracking, and analyses
  • Collate statistics and prepare information for reporting


  • Tertiary qualification
  • For Manager – Up to 3 years of relevant work experience in grants, operations or project management
  • For Senior Manager – 3 to 7 years of relevant work experience in grants, operations or project management
  • Possess good analytical and problem-solving skills
  • Able to work independently, within a team and across teams
  • Good interpersonal relationship skills and be able to adapt to fast pace of work
  • Good verbal and written communication skills, including stakeholder management and presentation skills
  • Proficient in word processing, spreadsheet and presentation applications
  • Knowledge of Grants and Continuous Education Training and Industry experience are an advantage
  • Candidates without the required qualifications but with relevant experience are welcome to apply

If keen & interested to learn more, please apply with your updated CV in word format at [email protected] stating your salary expectations and availability to discuss it further.

To expedite processing, you can lodge your application directly at or

Manisha Sharma

RMA Consultants Pte Ltd

EA License No. 93C4403

EA Regn. No. R1872602

RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08