Senior/Lead Consultant, Project INtegrated EXperience

RMA Group

Experience Required
Degree Required
From $3,300.00 To $6,900.00
Per Month
Employment Type
Work Schedule

Job Description
Job Title: Senior/Lead Consultant, Project INtegrated EXperience
Job Type: Permanent
Job Location: Buona Vista, Singapore

Job Responsibilities
• Design develop and steward Client customer journeys and processes in the Client service blueprint
• Conceptualise and re-design policies and processes, working with departments and ICT, in order to implement the new service blueprint and improve internal effectiveness and efficiency
• Design, develop and recommend concepts of operations in support of services.
• Conceptualise product vision, development roadmap, high-level user requirements, and user stories for new IT projects
• Facilitate collaboration and efficiency across project teams
Job Requirements
What we are looking for
• Experienced and skilled in Human Centered Design, Business Process Re-engineering / Improvement, Agile and SCRUM methodology
• Between 6 to 8 years of relevant working experience in either operations work, managing digital projects
• Possess initiative and drive, resilient, resourceful, and able to work independently
• Possess strong analytical and communication skills
• Able to take a systems-perspective
• Strong EQ/interpersonal awareness, political sensitivity, and situational awareness; able to work collaboratively and effectively to engage with and influence stakeholders
• Self-aware, curious, humble, and strong learning orientation
• Demonstrate integrity and drive for excellence in work
• Project management skills
• Facilitation, negotiation, and stakeholder management
• Experience developing and implementing systems projects.

This is an outsourced role.

If you are interested, kindly send your resume (in MS Word format) to Mounika at

To expedite processing, you can lodge your application directly at or

Mounika Tanuku
EA Licence No. 93C4403
EA Regn. No. R22109193

RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08