Temp Customer Service Officers / Min. Diploma / Jul 2022 – Jan 2023 $11.00 per hour /


RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08
04  417941
Singapore

Category
Industry
Government
Job Specialization
Call Center & Customer Service
Manages Others
Yes
Experience Required
Yes
Degree Required
No
Security Clearance Required
No
Pay
From $11.00 To $11.00
Per Hour
Employment Type
Contractor
Work Schedule
Full-Time
Travel
Heavy Travel

Job Description
Job Title: Temp Customer Service Officer
Job Location: Toa Payoh (HDB Hub)
Contract duration: Jul 2022 – Jan 2023
Working Hours: 5 days’ work week (Mon – Fri : 8.30am – 5.30pm)
Salary rate: $11.00 per hour
This is an outsourced role.

Job Description
• Attend to queries and assist the property agents and property agencies during the Renewal
Exercise over the counter by appointment.
• Part of the team to handle designated queries over the telephone.
• Making out-going reminder calls and conduct phone survey with stakeholders.
• Able to conduct backend IT system testing for e-services.
• Will be assigned other duties (eg. filing/disposal of documents, data entry, statistical update and
analysis, monitoring of renewal cases) as and when required.

Job Requirements
Requirements
• Min. Diploma
• Possess at least 1 year of relevant customer service experience.
• Possess effective communication skills and good interpersonal skills.
• IT-savvy and proficient in Microsoft Word, Excel and Powerpoint.
• Bilingual in English and a mother tongue language as staff may be required to speak to
customers who may not be conversant in English.
• Must be patient and sensitive as they will be dealing with people of diverse backgrounds.
• Able to work effectively both independently and in teams.
• Only Singaporeans.

If you are what we are looking for & keen to apply, kindly send in your resume (in MS Word format) to
Kyrea at Kyreachin@rmagroup.com.sg or Nadiah at Nadiah@rmagroup.com.sg
To expedite processing, you can lodge your application directly at
https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

Nadiah Nasir
EA Licence No. 93C4403
EA Regn. No. R1547667
Employer
RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08
417941
Singapore