UX Designer for LEARN 2.0, Digital Learning Services (DLS) Unit

RMA Group

Job Description

Job Title: UX Designer for LEARN 2.0, Digital Learning Services (DLS) Unit
Job Type: Permanent
Job Location: Buonavista
Key Skills: Strong UX, Interaction & Visual Design Skills

Job Description
As part of Digital Learning Services team, you will be responsible for the design, and ensuring the usability of a whole-of-government digital learning ecosystem to deliver good experience to users, including public officers and agencies.

Job responsibilities:
• Plan and carry out qualitative and quantitative research, and synthesize research findings to develop design recommendations
• Facilitate workshops, conduct usability testing, user observations and interviews, etc. to uncover personas, users’ needs/ motivations/ behaviors and envision optimal user flows
• Create and rapidly iterate on ideas, develop and test them via storyboards, user flows, mock-ups/ prototypes/ wireframes, or other methods as needed using a user-centered design approach
• Use data to validate the product design continuously, especially as needs and expectations evolve, optimizing user experience
• Lead conversations with stakeholders to justify design decisions and trade-offs, and obtain buy-in on design initiatives
• Work closely with the Product team and technical teams to ensure that the product design timeline is aligned to the delivery milestones
• Communicate with the team constantly to ensure that the design is aligned to overall business requirements and objectives
• Research and stay on top of industry trends in experience design and share best practices
• Create a design-minded environment and build design capabilities amongst project team members

Job Requirements
Looking for like-minded individuals and a good team player who is passionate about digital learning solutions such as learning systems, workplace learning approaches and other forms of technology-enabled learning.
• At least 3 years of professional experience in related field, with hands-on experience in designing user flow, storyboarding, wireframes, prototyping and delivering high-fidelity mockups
• Deep understanding of design process to guide, plan and scope product work
• Strong UX, interaction and visual design skill
• Have shipped digital products and/or services that are in use today
• Excellent communication and facilitation skills
• Good interpersonal skills
• Good business acumen
• Analytical and data-driven

• Experience working with a digital product/service organization, or learning organization is advantageous
• Experience working in an Agile development team is advantageous

If keen, please share your updated CV in word format at manisha.s@rmagroup.com.sg stating your current, expected salary and availability to take it forward. We regret to inform that only shortlisted candidates will be notified.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl

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Manisha Sharma
RMA Consultants Pte Ltd
EA License No 93C4403
EA Regn No R1872602
RMA Group
RMA Group
8 Kaki Bukit Avenue 1 #05-05/06/07/08